Sketchup for schools sign in5/8/2023 Obviously using a second Google account just for SketchUp does not work well during school day. In fact, I created two new accounts in the same OU, adding the number 1 to the students normal Google account name. Its either disabled for them as youd disable servicesapps via rules for their container OU (but I dont think you can do that on an individual user basis), or that the student accounts are on some kind of black list somewhere (which I dont think Google has for users). The authentication problem is occurring on the same two accounts, even when the accounts are created on different chromebooks. The only way I have found to deal with this situation is to create dummy Google accounts for the two students that SketchUp app does not work for. ![]() ![]() I have consulted with Google support, and they do not feel the problem lies with their authentication system. Ive filled out the form above, just wondering if theres been any resolution for this problem Thanks. So unfortunately, no, we cannot delete or add any student accounts. We use Google authentication as a way to ensure access for all G Suite for Education users, but all data remains on Googles end. I have checked the student accounts, and they seem to have the same Google Admin settings as the other students in our domain. Unfortunately there is not much more we can do on our end, as the issue seems to be isolated to just two students accounts. This is happening on chromebooks, and it occurs even when their account is used on different chromebooks.Ĭurrently they must use the teacher account to get into Sketchup for Schools.Īre you still getting the same error message as the one shown above or a different error Screenshots would be really helpful. Our school accounts are GAF accounts and Im getting the same error.Ĭan you please fill out the following survey so we can help troubleshoot this issue further. ![]() This results in the Sketchup website believing that you failed to sign in and presents the Sign In Error. At this point you need to stop and be sure of which of the 2 SketchUp Pro plan options youve purchased.īy applying Trimbles advanced positioning solutions, productivity increases and safety improvements are being realized.
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